IT Review & Strategy

Your current IT infrastructure is getting too complicated and costly. We can help you clean up the mess with an IT Review that can include any of the following based on your needs.

Important

Please note that even the largest and most successful companies worldwide may not implement every aspect of the comprehensive review, maintenance, and optimization processes for their IT ecosystems. We encourage you to review the following options carefully and consider which are most relevant and necessary for your business’s specific needs.

  • Review of current network and cloud infra-structure
  • A comprehensive review together with optimization of your business’s network and cloud infrastructure are foundational to achieving operational excellence, cost efficiency, and strategic agility.

    It ensures that the IT environment is not only aligned with current business objectives but is also able to support future growth and innovation.

    • Cost Efficiency and Optimization
      • Identify cost-saving opportunities: Analyzing current usage and needs can reveal areas where costs can be reduced, such as by downsizing underutilized resources or switching to more cost-effective services.

      • Optimize resource allocation: Ensure that resources in both cloud and on-premises environments are allocated efficiently, avoiding overprovisioning while ensuring scalability for peak demand.

    • Performance Improvement
      • Enhance network performance: Optimizing the network setup can improve bandwidth utilization, reduce latency, and ensure higher availability, directly impacting the performance of critical business applications.

      • Cloud performance tuning: Adjusting cloud services and configurations for optimal performance can lead to faster application response times and better user experiences.

    • Security and Compliance
      • Strengthen security posture: Reviewing and optimizing the infrastructure includes assessing security measures to protect against current and emerging threats, thus strengthening the organization’s overall security posture.

      • Ensure compliance: Ensuring that the network and cloud infrastructure comply with relevant regulations and industry standards helps avoid legal and financial penalties. This can additionally help avoid loss of reputation caused by existential threats of data leaks.

    • Scalability and Flexibility
      • Improve scalability: Optimizing the infrastructure for scalability allows the business to efficiently handle growth and fluctuating demands without overinvesting in resources.

      • Enhance flexibility: Adopting cloud services or hybrid models can offer greater flexibility in resource management and access, supporting remote work and global operations.

    • Disaster Recovery and Business Continuity
      • Robust disaster recovery: An optimized infrastructure includes effective disaster recovery strategies, ensuring that data is backed up and can be quickly restored in case of an incident, minimizing downtime.

      • Improve business continuity planning: By assessing the resilience of the network and cloud infrastructure, businesses can improve their continuity plans, ensuring they remain operational through various disruptions.

    • Technology Alignment and Future-proofing
      • Ensure alignment with business goals: Reviewing the infrastructure helps ensure that IT capabilities align with the strategic goals of the business, supporting growth and innovation.

      • Future-proof the infrastructure: By evaluating current technologies and trends, businesses can adopt new technologies that will keep them competitive, ensuring the infrastructure can support future needs.

    • Operational Efficiency and Productivity
      • Streamline operations: Optimizing network and cloud configurations can streamline IT operations, reducing the complexity and overhead associated with managing these environments.

      • Boost productivity: A well-designed infrastructure supports higher productivity by providing reliable access to applications and data, enabling efficient workflows and collaboration.

    • Vendor and Service Management
      • Evaluate vendor performance: A thorough review includes assessing the performance and cost-effectiveness of current service providers and vendors.

      • Leverage cloud services effectively: Understanding the full range of services offered by cloud providers can uncover new tools and capabilities that can drive business innovation and efficiency.

  • Review and optimization of firewall and malware protection (local and cloud)

    • Assessment
      • Identify current security infrastructure: Catalogue and understand all existing firewall and malware protection tools deployed both on-premises (local) and in cloud environments.

      • Evaluate configurations: Assess the current configurations of these tools to identify any misconfigurations or areas lacking optimization.

      • Update rules and signatures: Ensure that firewall rules and malware signatures are up-to-date to protect against the latest threats.

    • Performance Optimization, Updates and Monitoring
      • Optimize performance: Analyze the performance of current security tools to identify any bottlenecks or inefficiencies.

      • Cloud-specific considerations: For cloud environments, ensure that security settings are optimized for scalability, cost, and performance.

      • Automate updates and monitoring: Implement automation for updating malware definitions and monitoring firewall logs to identify and respond to threats more efficiently.

    • Compliance and Best Practices (Ongoing tasks)
      • Ensure compliance: Verify that firewall and malware protection strategies comply with relevant regulations and industry standards.

      • Adopt best practices: Implement cybersecurity best practices, such as the principle of least privilege, to minimize the attack surface.

    • Testing and Reporting (Ongoing tasks)
      • Conduct penetration testing: Regularly test the security infrastructure with penetration testing and vulnerability assessments to identify and remediate potential weaknesses.

      • Generate reports: Create detailed reports on the state of the firewall and malware protection systems, including any identified issues and the steps taken to address them.

    • Training and Awareness
      • Staff training: Ensure that IT staff are trained on the latest threats and protection strategies, including how to manage and respond to security incidents involving firewall and malware breaches.

      • User awareness: Raise awareness among all users about the importance of cybersecurity practices, as human error can often lead to security breaches.

  • Review of current software licenses and subscriptions
  • A thorough review of software licenses and subscriptions empowers businesses to make informed decisions that optimize costs, ensure legal and regulatory compliance, enhance operational efficiency, and secure the enterprise against evolving cyber threats.

    • Cost Optimization
      • Identify underutilized or unused licenses: By reviewing software licenses and subscriptions, identify any that are no longer in use or are underutilized. This can help toward cancellation or scaling down of these sometimes costly services.

    • Compliance and Risk Management
      • Ensure compliance with licensing agreements: This review helps ensure that the business complies with the terms of software licenses, avoiding legal issues and potential fines associated with non-compliance.

      • Mitigate audit risks: Regular reviews prepare businesses for software audits by ensuring all software is properly licensed, reducing the risk of penalties and business disruption.

    • Strategic Planning and Budgeting
      • Align software licenses with business needs: Evaluating the current and future software needs of the business can ensure that licenses and subscriptions directly support strategic objectives, improving ROI on software investments.

      • Informed budgeting: Insights from the review can inform more accurate budgeting for IT expenditures, aligning software costs with business priorities and financial planning.

    • Efficiency and Productivity
      • Optimize software usage: Identifying the most and least used software can help reallocate resources to the tools that provide the most value, enhancing overall productivity and efficiency.

      • Streamline software portfolio: Eliminating redundant or overlapping tools can simplify the software landscape, reducing the complexity for users and IT support teams.

    • Security and Data Protection
      • Update and upgrade management: Reviewing subscriptions can help ensure that all software is up to date. This leverages the latest security patches and features to protect against cyber threats.

      • Evaluate security features: Assess whether current software solutions adequately protect sensitive data and comply with data protection regulations.

    • Vendor Management
      • Assess vendor performance and value: Evaluate the performance and cost-effectiveness of current vendors, which can serve as leverage in renegotiating terms or selecting new vendors.

      • Strategic vendor relationships: Strengthen relationships with key vendors by aligning software purchases with business needs, potentially gaining access to better support and insider knowledge on upcoming features or products.

  • Internal Processes
    • Onboarding: involves integrating new employees into the organization, which includes setting up their workstations, granting access to necessary software and networks, providing necessary equipment, and introducing them to the company’s IT policies and procedures.

    • Offboarding is the process of removing access for departing employees, which includes revoking credentials, retrieving company-owned equipment and ensuring that any company data is returned or securely erased.

    • Credentials Management:

      Effective credentials management is a critical component of an organization’s IT security posture. It not only helps in protecting against unauthorized access and potential security breaches but also ensures that the operational needs of the organization are met efficiently and securely.

      • Safe Password Policies
        • Enforcement of Strong Passwords: Implementing policies that require passwords to meet certain criteria (e.g., length, complexity, expiration, and uniqueness) to ensure they are difficult to guess or crack.

        • Regular Password Changes: Mandating regular password updates to reduce the risk of compromised passwords being exploited.

        • Password Storage and Transmission Security: Ensuring passwords are stored and transmitted securely using encryption to prevent interception or unauthorized access.

        • Use of Password Managers: Encouraging or mandating the use of password managers to help users maintain unique, complex passwords for different services without the need to memorize them.

      • Proper Credentials Assignment
        • Role-Based Access Control (RBAC): Assigning credentials and permissions based on the specific roles within the organization to ensure that staff members have access only to the information and tools necessary for their job functions.

        • Principle of Least Privilege (PoLP): Ensuring that users are granted the minimum levels of access — or permissions — needed to perform their duties, thereby minimizing the potential impact of a compromise.

          Example:

          Lets assume that a marketing team member, whose role requires access to the company’s social media accounts and marketing materials, also has unnecessary access to sensitive financial systems and confidential human resources records due to overly broad access permissions.

          One day, the marketing team member’s account gets compromised by a phishing attack. The attacker gains the same access as the compromised account. If the organization had not applied the Principle of Least Privilege, the attacker could:

          1. Access and exfiltrate sensitive financial information, leading to financial fraud or significant financial loss for the company.

          2. Obtain confidential employee information from the HR system, leading to privacy violations and potential reputation and legal repercussions.

          3. Disrupt business operations by altering financial data or engaging in other malicious activities within the systems to which they have access.

        • Regular Review and Adjustment of Access Rights: Periodically reviewing and adjusting user access rights to ensure they remain appropriate as roles change or evolve within the organization.

      • Credentials Management Tools and Systems
        • Implementation of Identity and Access Management (IAM) Systems: Utilizing IAM systems to centralize and streamline the management of user identities and access permissions, making it easier to enforce security policies, monitor compliance, and respond to changes.

        • Single Sign-On (SSO): Implementing SSO solutions to reduce password fatigue, improve user experience, and enhance security by minimizing the number of times users need to log in with different credentials.

        • Multi-Factor Authentication (MFA): Requiring MFA to add an additional layer of security beyond just passwords, which significantly increases account security by requiring one or more additional verification factors.

      • Monitoring and Compliance
        • Audit Trails and Monitoring: Keeping detailed logs of credential usage and access to sensitive systems and data to detect unauthorized access or anomalous activities, facilitating rapid response to potential security incidents.

        • Compliance with Regulations and Standards: Ensuring that the organization’s credentials management practices comply with relevant legal, regulatory, and industry standards regarding data protection and privacy.